The 40 Hats all Managers Wear – Plus One
Effective managers control chaos and deliver value at the same time.
Managing is the great opportunity and challenge in all organizations. Fundamentally, managers get things done. The more effective they are the more useful and profitable businesses become; the more societies prosper.
Hats off to the individuals that make businesses run.
40 functions managers perform:
- Resolve conflicts
- Communicate up
- Communicate down
- Communicate laterally
- Communicate with guests
- Communicate with vendors and suppliers
- Communicate with the community
- Run meetings
Who wants it:
After creating this daunting list, I started wondering who wants to be a manager? People committed to make a difference, that’s who. People who want to better themselves and others. Individuals that love a challenge.
Take just a minute, hold your head up, and give yourself a pat on the back. You make businesses work.
The first four:
The first four functions on this list are frequently identified as the four fundamental functions of management.
Mintzberg indicates managers fulfill three fundamental roles:
- Interpersonal roles
- Informational roles
- Decision-making roles.
Peter Drucker says managers perform five tasks:
- Set Objectives
- Motivate and Communicate
- Develop People
I left one function off the list of 40 hats all managers wear. Tomorrow I’ll begin a short series on the manager as coach. I’m basing the series on my conversation with coaching experts Bob Hancox and Russell Hunter. Effective coaching enables higher achievement through others.
Can you add any management functions to the list of 40?
In your opinion, what are the most important functions of management?
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