Category Archive: Accountability

The Secret to Credibility, Influence, and Impact

A credibility gap ends influence and limits impact. All that’s left – once credibility is lost – is the use of position and power. According to Jim Kouzes and Barry Posner The Five… Continue reading

10 Questions That Expose Toxic People

The deadliest person on your team is a high performing toxic person. Toxic people: Brag about using power and manipulation to get what they want out of others. Blame you when they offend… Continue reading

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

The Choice That Makes You a Leader

Obsession with others is avoidance. I have many conversations with leaders. Sometimes those conversations begin by talking about disappointment in teammates or higher ups. It’s necessary to talk through frustrations. But conversations can’t… Continue reading

Warren Buffet Explains his Greatest Investment

He said, “I knew you were going to ask. The answer is, ‘Yes.’” A commitment: He had committed to give one personal face-to-face affirmation everyday for two weeks. I thought it was a… Continue reading

How to Stop Stealing Influence and Limiting Your Opportunities

Immaturity shows up thinking about itself. Maturity shows up thinking about others. In my immature twenties, I used language in a presentation that offended some and got me in hot water. When it… Continue reading