Category Archive: Listening

10 Tactics that Produce Brilliant Solutions

Courageous leaders do more than listen to constructive dissent, they encourage it. Conflict, not comfortable collaboration, produces brilliance. Encouraging constructive dissent: Don’t answer first. Tell people you expect hard truths and practical answer.… Continue reading

9 Unexpected Questions that Create Engagement

It’s awkward to think you are good at something and find out you aren’t. I used to think I was a great listener. Hemingway rightly said, “Most people never listen.” Now I say… Continue reading

How to Deliver more Results by Coaching Others

Management’s greatest challenge is delivering results through others. Average managers manage processes; great managers manage people. You’ll go further if you spend less time focused on what you want and more time focusing… Continue reading

Four Surprising Strategies that get You Promoted

#1. Prepare your replacement: Work yourself out of a job before working into one. Train and enable your replacement so your transition upward is an easy choice. The more essential you are the… Continue reading

How to get others to appreciate your great ideas?

Being supportive means going-with rather than going-against. I was having coffee with a few local business men when I realized again that going against can be annoying. A negative listening habit: When you… Continue reading

Fighting the Enemy that Blocks Success

Image source Inexperienced leaders rage against wrongs they want to right but are short on solutions. It’s easy to point out inadequacies. Experienced leaders stop raging against wrongs because they’ve experienced the challenge… Continue reading