Tag Archive: Listening

Three styles that take you there

Paul Thornton believes successful managers practice and master three core management styles. Directing — Discussing — Delegating Directing includes defining deliverables, establishing timelines, and explaining how you want something done. Vague directions produce… Continue reading

Withhold “I” say “you”

Here’s a technique guaranteed to enhance your listening skills. Withhold “I” – say “you.”  Let me explain. Typically Typically, while someone is speaking, we’re not listening. We’re formulating. We’re thinking of what to say… Continue reading

Measuring intangibles

“What gets measured gets done, what gets rewarded gets repeated.” It feels awkward to measure the relational aspect of leadership. For example, setting a goal to have a two minute conversation with three… Continue reading

What you think isn’t that important

They met, like they almost always did, for lunch. They were exited to try a new barbeque place in town. It was small but clean and the line went from the counter to… Continue reading

Survivor: Nicaragua and encouragement

Jimmy Johnson is a retired American football coach. He followed Tom Landry as the coach of the Dallas Cowboys. Jimmy knows how to encourage others. My wife and I watched the TV show… Continue reading

In praise of Questions

(This is the “Q” installment of the series, “Alphabet for Leaders.”) Momma said it isn’t polite to answer a question with a question. Don’t tell momma, but I think, at least on that… Continue reading