Serving for the sake of serving is noble.
Serving for results is servant leadership.
In organizational life, the goal of serving isn’t just service, it’s results.
How do you serve for results without being manipulative?
- Be transparent with goals.
- Deal with miscommunication, misunderstanding, and confusion quickly. Hiding from tough issues always results in manipulation.
- Serve those who pull the rope with you. Service that prolongs helplessness isn’t servant leadership.
- Realign or remove people who pull the rope sideways. Servant leadership includes sacrifice, but isn’t martyrdom.
- Commit to shared values. How will we treat each while achieving our goals?
- Agree on high standards.
- Servant leaders enable others to serve. Don’t encourage helplessness by doing someone’s job for them.
Cheryl Bachelder, CEO of Popeyes, has written a gem of a book on getting results as a servant leader – “Dare to Serve: How to Drive Superior Results by Serving Others.” Here are a few of her reflection points.
- What is your coaching routine? Do you have a specific and thoughtful development plan for each of your team members?
- How do you hold your team accountable and discourage victim mindsets or blaming others?
- How does your team hold you accountable?
- How do you and your team model humility in your daily actions?
- Are you and your team listening carefully and learning continuously from the people you serve?
- Do you have big ambitions for yourself or big aspirations for the people on your team?
- What is your daring aspiration for your team that is beyond what they know how to accomplish today?
What misunderstandings about servant leadership hinder success?
How do you align servant leadership with achieving results?
Connect with Cheryl:
Web: Cheryl Bachelder
Facebook: Serving Performs
Linkedin: Cheryl Bachelder
Buy, “Dare to Serve.”