Big egos move slowly. They worry about protocol, image, and butt kissing.
Humble managers deliver results and develop talent quickly.
Successful management is about many brief encounters.
One minute management:
(What follows comes from, “The New One Minute Manager.”)
Start: Let people know up front what you are going to do to help them win.
One minute goals:
It takes more than a minute to design goals. But, any goal that takes longer than a minute to review is too complicated.
- Make it clear what the goals are.
- Show what good behaviors look like.
- Write each goal on one page.
- Quickly review goals frequently.
- Encourage people to notice what they’re doing, and see if it matches their goals.
- If not, urge them to change what they’re doing and win.
One minute praisings:
- Praise the behavior.
- Do it soon. Be specific.
- Say how good you feel about it.
- Pause to let people feel good too.
- Encourage them to keep up the good work.
Proceed with more success.
One minute re-directs:
- Re-clarify and agree on goals.
- Confirm what happened.
- Describe the mistake soon.
- Say how concerned you feel.
- Pause to let people feel their own concern.
- Tell them they’re better than mistakes and you value them.
- When it’s over, it’s over.
Proceed to better performance.
What “one minute practice” seems most useful to you today?