A person who doesn’t follow through is worse than having no one at all.
How to resolve 4 reasons people don’t follow through:
#1. No follow up results in no follow through.
I had a boss who assigned tasks, but didn’t follow up. Often she never brought it up again. I learned to wait for her to ask a second time.
I’m not proud of my no-follow-through strategy. I excused myself because I didn’t want to waste my time doing things that didn’t matter.
Follow up.
#2. Confusion leads to paralysis. A squirrel that can’t decide gets run over. What’s clear to you may be confusing to others.
10 steps to clarity:
- Model the behaviors you expect from others. Watch me.
- Debrief. What did you see?
- Try with me.
- What did you learn?
- Try on your own. Establish where, when, and how.
- Debrief.
- Release, but follow up frequently.
- What’s working? What could be better?
- Relax oversight as confidence grows.
- Teach newly learned skills to others.
Clarify.
#3. Intimidation drains power. The result of intimidation is dependence. Pressuring timid people increases apprehension – apprehension creates dependence.
5 reasons you intimidate, but don’t know it:
- You think you’re smiling, but you’re frowning.
- Your quick mind makes others play catch-up.
- You always think about problems.
- You talk loud and violate people’s space.
- You hoard knowledge and keep others in the dark.
It feels safer to do the wrong thing than to get clarity from a scary boss.
4 ways to soften intimidation:
- Show up when things are going right.
- Share things you learned from failure.
- Tell your face you’re happy.
- When people fail, ask, “What did you learn? What will you do differently next time?”
Connect.
#4. Absence of priority. A person with ten priorities follows through on the urgent, not the important.
Prioritize.
How might leaders develop follow through in others?
