Corporate teams love meetings. People who do the work can’t wait for meetings to end.
Use a K.I.S.S. agenda to run meetings real people love to attend.
#1. Keep: What do we need to keep doing?
- If you told someone how to make this work next time, what three things must be done?
- Who is essential to making this work? What are they doing?
#2. Improve: What do we need to improve?
- What would it look like if we made this 1% better?
- What one simple thing do we want to do next time to improve performance?
- If you told someone how to make this better next time, what three things come to mind?
- Imagine – if YOU made this better next time – what would you be doing?
#3. Stop: What do we need to stop doing?
- If we stopped doing this, who would notice?
- What’s preventing us from seizing a new opportunity?
- Where does it feel like we’re pushing the rope?
Tip:
Focus on things within your control when exploring things to stop. Don’t send a memo upstairs telling others what they need to stop.
#4. Start: What do we need to start doing?
- If we had one free day every week, what new opportunity would we explore?
- What do you hope to do, but never seem to have time to get to?
- If you were a new leader here, what’s the first new thing you would do?
Meeting close:
- What do we want to ask each other the next time we meet?
- Who does what by when?
Bonus:
The simplest operational meeting agenda I can imagine has two items and a close.
#1. What’s working?
#2. What could be better?
Spice: Once a month, add, “What do we need to stop,” to spice things up.
How might leaders run operational meetings that get things done and everyone loves to attend?
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*I first read about Keep-Stop-Start in a 2011 HBR article by Thomas DeLong on Feedback. I added an “I” to create K.I.S.S.
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