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Stop Hating the People You Serve

Leaders get frustrated with the people they serve. You hear them grumble, “What’s wrong with people?” It happens in the business world, education, church world, and governments as well.

Dissatisfaction – apart from loving action – eventually morphs into hate.

10 symptoms of hateful leadership:

  1. Minimizing or ignoring your impact on others.
  2. Peevishness that won’t let go of small issues, faults, or offenses.
  3. Withholding help when you’re able to make work easier for others.
  4. Criticism that points to wrong without working to make something right.
  5. Complaining that camps in the past.
  6. Dispassion for the interest of others.  Self-interest apart from other-interest is hateful.
  7. Comparative bragging.
  8. Unwillingness to adapt to others. You’re a hater if everyone adapts to you.
  9. Smugness when colleagues struggle, fail, or lose reputation.
  10. Temper outbursts and irritability. An irritable leader is a hateful leader.

You might be thinking you don’t hate. You DISLIKE. 

Haters protect themselves by defining hate in terms of others. The hateful leadership list is my take on the opposite of love. I thought about love and wrote about the opposite.

Maybe you prefer to use UNLOVING instead of hate. Does that sting less?

7 ways to move toward loving leadership:

  1. Stop trying to control people. Focus on things within your control. Let go of everything else. Helplessness turns to hate.
  2. Expect to pour into others.
  3. Acknowledge that people ARE frail. Hate grows when you forget frailties, both your own and others’.
  4. Show up to serve for the joy of serving.
  5. Determine to spend most of your think-time focused on strengths, talent, opportunities, and the future. If you think focusing on failure and problems will take you where you want to go, you’re a hater.
  6. Celebrate imperfect progress. You’re a hater if nothing is ever good enough.
  7. Every morning start fresh with people, but don’t expect them to perform out of weakness.

What does leadership that seeks the best interest of others look like?


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