Some problems should be managed, not solved. Broken computers can be fixed but many relationship ‘problems’ are unsolvable.
“Dr. John Gottman’s research proves that 69% of problems in a relationship are unsolvable.”
6 essentials to solve problems quickly:
#1. Quick solutions require solvable problems.
If you want to solve problems quickly, forget about solving unsolvable problems.
Dr. Gottman focuses on marriage but his research reveals that personality conflicts don’t go away. The only way problems caused by personality clashes ever go away is for someone’s personality to change. What’s the likelihood of that happening?
Some ‘problems’ between people are perpetual. For example:
- Doers and Dreamers.
- Impulsive and Methodical.
- Results and Relationships.
- Introverts and Extroverts.
‘Problems’ between conflicting personality types can be managed, not solved.
#2. Quick solutions require courage.
Timid leaders don’t solve problems quickly. Reflect on courageousness if you expect people to act quickly.
Caution and quick solutions don’t live in the same universe.
If you want your team to solve problems quickly, make failure an option.
#3. Quick solutions require skill.
Unskilled people try this or that, but a skilled mechanic, for example, fixes things.
#4. Quick solutions require openness.
Novel problems are solved by open minds.
If you’re stuck in old ways of thinking, you’ll struggle to solve novel problems.
#5. Quick solutions require quick learning.
Problems persist when gritty persistence prevents a change of course.
Leaders who can’t admit their solution isn’t working add shelf life to problems.
Say, “This isn’t working. What are we learning?” (Avoid saying ‘learned’. It gives the impression of finality.)
#6. Quick solutions require resolve.
If you’ve been living with the same solvable problem for months, the issues are tolerance and resolve. Anyone who tolerates unresolved issues has a tolerance problem. The problem could be lack of resolve.
Systems are essential, but quick solutions begin with people.
What prevents quick solutions?
How might leaders solve problems quickly?
How Doers and Dreamers Drive Each Other Crazy (Leadership Freak)
Cracking Complexity: The Breakthrough Formula for Solving Just About Anything Fast (Amazon)