Telling people to “be encouraged” is like telling plants to grow.
Words matter, but environments win.
How Encouragement Works
#1. Let people see you working for them.
People lose heart when leaders demand effort but don’t give it.
- Remove obstacles.
- Provide resources.
- Support reasonable decisions your team makes.
- Prepare for one-on-ones.
- Follow through on commitments.
Energize courage by working to advantage others.
#2. Help people build connections.
Isolation multiplies anxiety. Connection strengthens courage.
Encouragement grows when teammates help each other, celebrate progress, and address tension quickly.
Don’t avoid conflict. Teach people to work through it.
#3. Explain what matters.
Confusion drains energy.
- Explain decisions.
- Clarify priorities.
- Define success.
- Don’t mistake silence for understanding.
Ask, “What still seems unclear?”
#4. Delegate authority.
Control produces compliance, not courage.
- Set boundaries.
- Grant authority.
- Stay available without hovering.
People feel encouraged when leaders trust them with responsibility.
#5. Provide useful feedback.
Empty praise devalues influence.
Notice specific behaviors. Explain their impact. Identify progress. Discuss the next step.
Say, “The way you calmed your voice during that disagreement kept the conversation productive.”
Specific encouragement shows people what to repeat.
Five Action Items
- Connect two teammates who can help each other succeed.
- Ask, “What are you trying to accomplish, and how can I help?”
- Define the big rocks.
- Tell someone a strength you see in them that they might not see in themselves. Explain its impact.
- Write down ten names and encourage one person each day.
Encouragement isn’t constant praise. It’s an environment where people feel supported, connected, clear, trusted, and capable.
What are you doing to build encouragement into your environment?
10 Ways to Encourage Discouraged People – Leadership Freak
Book: Encouraging the Heart
