Create a map and pursue success. Don’t wait for it to find you.
The 7 step map to management success:
#1. Make people matter. The heart of making people matter is enjoying them. After that, become a maximizer. Overcome arrogant tendencies to adopt a fixer-focus. Commit yourself to advancing the career of others. Finally, know team member’s strengths, weaknesses, aptitudes and passions.
People want to spend time with managers who care about people.
#2. Define success. One of the most neglected questions in management is, “What does success look like?” The second response to the question is more important than the first. Typically, successes is first defined in terms of results. The second response is behaviors. What behaviors produce desired results?
#3. Establish and clarify goals and milestones.
Successful managers define the path to success.
#4. Make excellence a priority. Don’t allow people to perform below their potential. Your teammates deserve the opportunity to live up to their talent.
Excellence includes candid conversations about reaching higher and mutual accountability.
#5. Provide abundant, forward-facing feedback with optimism. Honor hard work. Celebrate progress. Discuss wasted effort. Explore new strategies when performance disappoints.
Powerful feedback is the result of defining success in terms of behaviors.
Define the feedback relationship together. Explore at least three topics.
- What type of feedback do you desire?
- How might feedback be given most effectively?
- How frequently should feedback be given?
Frequent brief feedback is better than infrequent long. Twice a month is a starting point.
Successful performance conversations happen more than once a year.
#6. Advance the career of others. People love to be around managers who create opportunities for others. How can you help others get where they want to go?
#7. Get off your high horse. Make expectations apply as much to you as others. Don’t simply point the way. Become a “with” manager.
What aspects of the manager’s success are most useful?
What might you add to the 7 step plan to management success?