Category Archive: Book Notes

How to Make the Most of a Trip to the Restroom

I laughed at the simplicity and effectiveness of Melanie Katzman’s strategy for creating and strengthening connection. Even introverts go to the restroom. “People are collecting followers and likes, and not relationships. And they’re… Continue reading

Outward Bound Lessons to Live a Life of Leadership

NEW BOOK GIVEAWAY! 20 copies available! Leave a comment on this guest post by Mark Michaux Brown to become eligible for one of 20 complimentary copies of his book, “Outward Bound Lessons To… Continue reading

The 10 Laws of Trust from the Chairman of Jet Blue

(This post is based on my conversation with Joel Peterson.) Every leader learns that success requires trusting others. “I believe in trusting. Trust begets trust.” Mahatma Gandhi A trust-lesson from Joel Peterson, the… Continue reading

4 Ways to Build Capacity in Yourself and Others

In 2015, I started sending an email every Friday to our employees. I focused on the concept of inspiration and self-improvement. I thought my Friday emails would be skimmed, or even ignored. To… Continue reading

How to Strategically and Effectively Find a Sponsor at Work

NEW BOOK GIVEAWAY! 20 copies available! Leave a comment on this guest post by Bonnie Marcus to become eligible for one of 20 complimentary copies of her book, “The Politics of Promotion: How… Continue reading

New Books that Hit my Mailbox

“A room without books is like a body without a soul.” Cicero I thought you might be interested in some new books that recently hit my mailbox. Nincompoopery – Why Customers Hate You… Continue reading