Accountability is an agreement you own. It’s not a conversation you dread.
Accountability starts before the work begins. Don’t wait for failure. Prevent it.
Energize people with clarity, challenge, and support. Don’t beat them down after they screw up.
The vampire at my doctor’s office loves Halloween. She has a full-length bloody Halloween poster on her door.
She’s scary good at her job. She finds a vein, sucks my blood, and I don’t feel a thing.
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Donald Hall tells the story of an eccentric who straightened bent nails.
When he died, he left a hundred thousand straightened nails. “…it was a sin to allow good material to go to waste.”
People are worth more than bent nails.
Telling people to “be encouraged” is like telling plants to grow.
Words matter, but environments win.
Encouragement matters because discouragement is real.
How to build encouragement into environments?
Persistence is noble until it’s stupid.
Don’t quit because something is difficult. Everything meaningful is difficult.
Quit because it’s no longer worthwhile.
Sometimes you win when you quit.
5 Signs It’s Time to Quit
Fake charisma is warts sprinkled with glitter. It disguises incompetence. Glitter hides bullies with manners. You don’t need a magnetic personality to make work compelling. Fake magnatism: Look at me. Theranos and the… Continue reading
