How to Become Scary Good
The vampire at my doctor’s office loves Halloween. She has a full-length bloody Halloween poster on her door.
She’s scary good at her job. She finds a vein, sucks my blood, and I don’t feel a thing.
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Stop Encouraging Poor Performance
Over the years I’ve worked with leaders who felt awkward putting weight on people. These leaders think they’re being kind.
It’s not a sin to expect people to do their job.
Poor performance isn’t cured by lowering the bar.
Confidence Isn’t Competence
The person who sounds smart doesn’t always know the most.
Confidence is performance. Competence is capacity.
Confidence is obvious. Competence is demonstrated over time.
Confidence gets attention. Competence creates value.
Insights into the idea that confidence isn’t competence.
Avoid Failure by Imagining It
Certainty blinds you.
You need confidence to lead, but your best idea might be a mistake.
Avoid failure by imagining it.
Discover four practical ways to spot trouble, challenge assumptions, and prevent mistakes before they happen.
Your Service into Their Commitment
You want commitment. Your team wants to know whose side you’re on.
Self-serving leaders build self-protective teams. What helps people stop holding back?
Discover five ways to turn service into commitment.
Culture in Two Words
Culture in Two Words
Strip away the slogans, values statements, and culture initiatives and two things remain.
Get these two right and culture gets stronger.
Miss the connection between them and even good intentions work against you.
Click to learn more.