Constructive Friction for Leaders
The illusion of agreement produces disappointing action.
Fitting-in congeals complacency. Conformity doesn’t keep the peace; it puts people to sleep.
Constructive friction is a spark.
Jerk-holes rage against a dissatisfying world. It looks like courage, but it’s bluster.
Habitual discontent is an anchor. Constructive friction is a sail.
Two ways to practice constructive friction.