The source of entitlement is arrogance. If you aren’t grappling with arrogance, you’re blind to its influence. You’re arrogant if: Offenses come quickly and frequently. Are you easily offended? Compassion takes the form… Continue reading
Gratitude expands leadership. Ingratitude corrodes everything it touches. Ingratitude is too dangerous to ignore. The alternatives to gratitude include: Self-absorption. Disappointment. Entitlement. Anger. Accusation. Bitterness. Anxiety. Remembering: Gratitude is a way of remembering… Continue reading
What shape is your leadership? This isn’t about being physically thin or round. What shape is most appealing to you? (Pick a shape you prefer before you read further.) Yesterday I gave a… Continue reading
All ethical styles of leadership have a place in organizational life, including benevolent dictatorships. High school football coaches and symphony conductors often require obedience with little discussion. Diversity: I ask audiences to… Continue reading
Energize people by speaking into their aspiration. A young employee says they aspire to become a manager. You view them through the lens of “NEEDS to IMPROVE.” Maybe they need to complain less… Continue reading
The ability to manage schedules, operate machines, or take someone’s temperature has nothing to do with leading. The challenges of leadership are human, not technical. Highly skilled people get promoted to leadership because… Continue reading
