4 Reasons Leaders Don’t Notice Good Performance

What goes unnoticed gradually loses value. What gets noticed improves. 4 reasons leaders don’t notice good performance: Ignorance. Upper-level leaders don’t know what front-line employees and middle-managers are doing. Personality. You don’t need… Continue reading

10 Ways to Spot Toxic Employees

10 ways to spot toxic employees: Team members are afraid of toxic employees. Ask a toxic person what they’re getting done and they’ll tell you what they plan to get done. Conversations have… Continue reading

The Four Guiding Principles that Every Successful Leader Employs

Don’t decide to be a professional basket-ball player if you love basket-ball, but you’re a shrimp. Someone will mention Muggsy Bogues was 5-3. Hero Sports lists 24 NBA players who stood between 5-3… Continue reading

A Powerful Exercise to Strengthen Teams with Untapped Potential

I’m meeting with the leadership team of a new client next week. I asked them to do the following exercise before our first meeting. Description: Please secretly complete this form for each person… Continue reading

4 Practices Guaranteed to Energize Tired Teams

We begin new jobs with enthusiasm. But repetition leads to boredom. Lousy bosses make work miserable. Constant pressure causes burnout. Successful leaders energize teams. 4 ways to energize tired teams: #1. Establish direction… Continue reading

Noticing – Not Feedback – Enhances Performance and Elevates Satisfaction

“People don’t want feedback, they want attention.” (Nine Lies About Work) Feedback is valid when assessment is accurate, and numbers are involved. Feedback about traits is arrogant because we don’t know people. Tell… Continue reading