Asking a Question Costs Less Than Having an Answer

Control freaks fear freedom. But treating people like robots never inspires. Control-freak-leaders deliver narrow results. Choices inspire ownerships and instill responsibility. Every decision you give someone communicates trust, confidence, and respect. Respect invites… Continue reading

A Moral Dilemma at Dunkin

We stop at Dunkin when we travel, but with COVID the restrooms are closed and drive-thru is the only option. The line was out in traffic, but we stopped anyway. Mrs. Leadership Freak… Continue reading

Put in the Big Rocks: How to Do Things that Matter Most Before it’s too Late

It’s heartbreaking to waste yourself on small rocks – things that matter less – while neglecting things that matter more. Stephen R. Covey taught leaders to put in the “Big Rock” first. It’s… Continue reading

High Stress to High Value: Handling Hot Potatoes

Others handle day-to-day challenges. But the hot potato lands in your hands. Passing the buck in a high stress situation means you’ve reached your peak. But an aspiration to advance requires resolve to… Continue reading

The First Step Toward a Compelling Reason for Leading

A leader without purpose aimlessly jostles on well-worn paths. A leader with purpose climbs through the fog. Purpose pulls leaders into the future with courage and vitality. Purpose is: Light in the eyes.… Continue reading

Hired at 25 – Fired at 35: The Turning Point for the CEO of Dunkin Donuts

Robert Rosenberg (Bob) was 25 years old when his dad asked him to take over the family business. It was 1963. Thirty-five years later the company (Dunkin Donuts) had grown from a 10… Continue reading