3 Surprising Ways to Navigate Screw Ups

The purpose of reflecting on past performance is improvement.

During a Q&A with leaders from a global organization, someone asked, “What is your contribution to the leadership community?”

I wish I could erase the answer I gave. It wasn’t wrong, but it didn’t reflect my best self.

I’m learning to navigate screw ups with curiosity.

Talking is Learning

Coaches open channels for conversation because talking is learning.

You learn by talking unless you’re defending yourself.

Thinking generates ideas. Speaking tests them.

What seems crazy in thought may lead to brilliance.

Learn how to become a person people talk to.

A Gallon of Good and An Ounce of Bad

While your team celebrates success, a voice in your head says, “We could have done better.”

Don’t poison a gallon of good with an ounce of bad.

Savor success. Improve another time.

The Unexpected Blunder

Learning from mistakes is hard. Ego, defensiveness, blame, avoidance, and fear prolong stupidity.

Learning from success is nearly impossible.

Workaholics succeed. Manipulators get ahead. Cutting corners pays for a while.

Failure asks questions. Success makes stupid look smart.

The Unexpected Blunder of Letting Success Make You Stupid

Beware the Accountability Gap

Informal leaders influence decisions without official consequences. They shape organizational direction outside formal structure. Influence Without Accountability Authority and accountability belong together. Formal leaders are officially responsible for decisions. When things go poorly,… Continue reading

Feeling Unappreciated

Praise expresses approval. “Good job.”

Appreciation expresses value. “What you did matters.”

Praise and appreciation overlap. But praise leans toward performance. Appreciation leans toward the person.

Praise: “You handled that difficult conversation well.”

Appreciation: “I appreciate the courage you bring to difficult situations.”

Appreciation is fuel.

Dangers of being unappreciated?