Mastering Accountability
Don’t confuse accountability with intimidation. Pressure produces compliance, not commitment.
Accountability is drawing out the best in others.
Don’t pressure people. Call them into ownership.
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Discover Your Energizing Values
One of my clients felt energized after cleaning her closets. Creating order prepared her to tackle big challenges.
Life feels lighter when everything is in its place.
Order expands capacity.
Energizing values bring vitality to duty.
Use the 11th question to reveal energizing values.
5 Truths About Trust
Trust isn’t agreement. It’s confidence that…
1. Weaknesses won’t be used as a weapon.
2. Leaders serves something bigger than themselves.
3. Words and actions walk hand in hand.
Symptoms of Distrust
1. Excessive CC’ing on emails.
2. Constant need for signoffs.
3. Repeated clarification requests.
Make everything easier with trust…
Opening Sentences for Tough Conversations
You can avoid tough conversations. You cannot avoid the consequences of avoiding them. The longer you wait, the more courage it takes.
“Clear is kind. Unclear is unkind.” Brené Brown
Start with purpose before problems.
The cost of action is less than the price of delay.
Here are some opening sentences for tough conversations.
Something Bigger
Who is the most important person in your organization? I don’t know. But it probably isn’t you.
It’s a small universe if you are its center.
You become bigger when you give yourself to something bigger.
Tap the Power of Weaknesses
Everyone sucks at something.
Stop pretending everyone is great at everything.
When people don’t have weaknesses, you need to know them better.
Here’s an exercise to tap the power of weaknesses.
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