Category Archive: compassion

How to Navigate Ambiguity and Uncertainty

Uncertainty finds comfort in nostalgia. Those who run from ambiguity and uncertainty are bound to repeat the past. Uncertainty and humility: The higher you go in organizational life, the lower your tolerance for… Continue reading

When to Give a Second Chance and When to Draw the Line

I give second chances reluctantly. I don’t want you on my team if you don’t work hard and bring your best. Drifters, excuse-makers, and blamers freak me out. They don’t deserve second chances.… Continue reading

Stop Hating the People You Serve

Leaders get frustrated with the people they serve. You hear them grumble, “What’s wrong with people?” It happens in the business world, education, church world, and governments as well. Dissatisfaction – apart from… Continue reading

7 Power Tips for Having a Tough Conversation

“The point is this: difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.” Douglas Stone, Difficult Conversations. 7 Power Tips for Having a Tough… Continue reading

How to See Opportunity Everywhere You Go

The way you show up impacts what you see. Leaders who show up to fix things see problems and inadequacies. Leaders who show up to celebrate progress see strengths and opportunities. The world… Continue reading