Category Archive: Managing

A Simple Project that Nudges Managers to Notice Others.

The shift from focusing on yourself to noticing others is essential to successful management. Systems and processes are essential, but people get things done. A manager’s performance is elevating the performance of others.… Continue reading

The Unexpected Answer that Solved One Department’s Issues

It’s wasteful and frustrating to talk to the wrong people about the right things. The solution: I coach a leader who reported that the problems in one department disappeared after he replaced the… Continue reading

Solution Saturday: Swimming in Dangerous Waters

Dear Dan, I am new to a leadership position and am learning a lot from you. I have managers above me and find it hard to manage. Is there a way you could… Continue reading

7 Do’s and Don’ts for Getting the Most From the Smartest People in the Building

Isolated leaders are the dumbest people in the building. A nameplate on the door and a title after your name doesn’t make you smarter than people with dirt under their fingernails. Disconnected leaders – seduced… Continue reading

Playing in the Gap

During a recent presentation, I asked participants to write the top five qualities of a great supervisor on sticky notes. One quality per note. Debrief: I asked, “What do you have on the… Continue reading

5 Questions to Re-Energize a De-Energized Team

  High energy organization are led by skilled management teams. 5 questions to re-energized a de-energized team: #1. Where is the complexity*? Complexity is the result of taking the path of least resistance.… Continue reading