Category Archive: Managing

How Accountability Stops Chinese Water Torture

You can’t prove that dripping water on someone’s forehead eventually drives them insane without risking someone’s sanity. But the Myth Busters verified the power of Chinese Water Torture. The stress of nagging issues,… Continue reading

The Plate-Drop Challenge: How to Respond to Failure

The only way to learn how many plates you can spin is to break some plates. The question of capacity guarantees failure. T.S. Eliot said, “Only those who will risk going too far… Continue reading

Dear Dan: I Have an Employee who Makes Repeated Mistakes

Dear Dan, I have an employee who rushes through her work. I’ve tried to get her to slow down, but she is always worried about getting in trouble for not getting work done.… Continue reading

COVID-19: How to Manage Remotely with Confidence

Take responsibility to manage your team, even if it’s via video. Since COVID-19 hit, I’ve been opening public zoom meetings for anyone to drop in and tell me what’s going on for them.… Continue reading

Two Cures for Novice-Arrogance

A first-time manager knows about management like a single person knows about marriage. A novice-manager understands managing like a couple without children understands raising children. DOING explodes the myth of perceived knowledge. Knowing… Continue reading

4 Things All Remarkable Managers Learn to Notice

The skill of noticing moves you from a victim of circumstances to focused and directed. You walk past people without noticing them. You’re so lost in your head you don’t remember walking to… Continue reading