Category Archive: Managing

The Manager Who Helped Too Much

Maybe you’re working way too hard. A young manager said, “I want to stop doing other people’s jobs for them.” Promoted: The young manager had learned during the workshop that being overly helpful… Continue reading

20% Walk Around Time And Other Tips for Successful CEOs

If the most powerful thing leaders do is connect, the most dangerous is isolation. (Inspired by Henry Mintzberg .) Relationship building: “Half of Americans view themselves as lonely,” David Cordani, chief executive of Cigna. (NPR.) Cigna… Continue reading

How to Navigate Collisions Between Leaders and Managers

Leaders change things. Managers stabilize things. Stagnant organizations need leadership. Chaotic organizations need management. Tension: Tension between change agents and stabilizers is inevitable, dynamic, potentially dangerous, and often useful. Ask people who love… Continue reading

How to Stop Writing so Many Policies

Fear drives excessive policy-making. But policies don’t ignite passion. Excessive policy-making hobbles employees and hinders organizations. Policies are written for protection and often explain what shouldn’t or can’t be done.  Remarkable organizations are… Continue reading

Dear Dan: How Do You Get Lousy Managers to Listen

Dear Dan, I am an attorney. I have a client involved in a worker’s comp claim against the County. This is a small rural county. The claim arose because the man works in… Continue reading

You’re Not a Control Freak if …

You’re not a control freak if you send back a rare steak when you ordered medium. #1. You’re not a control freak if you have high standards for yourself and others. But you’re… Continue reading