Dear Dan: I Never Do Enough

Dear Dan, I am struggling at the moment with one team member. It feels like I do so much for her and it’s never enough. I provided so much positive feedback and when… Continue reading

A Team Activity that Takes Managers to the Next Level

Lousy mangers are like a rash that keeps coming back. Harter and Clifton report that spending time with their manager is the worst part of the day for employees. (Wellbeing at Work) Great… Continue reading

Stop Asking Boring Questions – 3 Ways to Ask Questions People Love to Hear

You don’t need to be Einstein to ask questions that lift flagging spirits and ignite vitality. Lousy questions are tyrants. Good questions invite interesting answers. But great questions disturb the domestic tranquility. Great… Continue reading

How to Not Be a Complete Idiot in Your Next Meeting

A great meeting is a work of art. A lousy meeting is a train wreck. Lord, give us more artists. 4 things to never say about the people upstairs. I don’t know what… Continue reading

Pessimism and Optimism: How to Rise above Pothole Management

Pessimists can’t lead. They worry about things that won’t work. They don’t try things. But teams lose trust in eternal optimists. Optimistic plans seldom work. Teams grow weary of starting too many projects… Continue reading

Reflections on the Way Home After Visiting a Dying Friend

We’re returning to Pennsylvania after visiting my friend Cy. He’s dying. You can’t predict these things but it’s a matter of weeks, not months. I’m glad we made the trip. Cy is clear… Continue reading