3 Ways to Make the Most of Difficult Feedback

New Book giveaway!! 20 complimentary copies available. Leave a comment on this guest post by Alex Vorobieff to become eligible to win one of TWENTY complimentary copies of  “Transform Your Company: Escape Frustration, Align… Continue reading

How to Respond to an Angry Employee

Don’t ad lib when emotion is high. Prepare yourself to respond to an angry employee. Develop a plan. How to respond to an angry employee: #1. Emotion comes first. Diffuse hot emotion before solving tough… Continue reading

Dear Dan: An Employee Yelled at Me

Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading

If Your Face Was on Money

Imagine having your face on money while you’re still alive. That’s what happened to Sir Edmund Hillary many years after being the first man along with his Sherpa Tenzin Norgay to reach the… Continue reading

I Wasn’t Very Proud of My Feelings – Sir Edmund Hillary

“It is not the mountains we conquer but ourselves.” Sir Edmund Hillary On May 29, 1953 Sir Edmund Hillary conquered Mount Everest with his Sherpa friend and guide, Tenzin Norgay. As a result… Continue reading

The Unexpected Way to Spot a Confident Leader

Humble listening is an aspiration achieved occasionally. But it’s exhausting. The ability to listen requires remarkable confidence. It takes confidence to: Adopt the posture of learner. Turn conversations toward others. Reject tendencies to… Continue reading