How to Capture the Opportunity in Awkward Silence

The need for quick answers is the path to shallow solutions. The best thing to hear after asking penetrating questions is silence, especially your own. Courageous leaders dare to ask awkward questions. More… Continue reading

Why Old Dogs Don’t Learn New Tricks

“The chief object of education is not to learn things but to unlearn things.” G.K. Chesterton You can’t teach old dogs new tricks because unlearning is like breaking concrete with a toothpick. We… Continue reading

How to Move from Adversarial to Influential with Curiosity

What happens when you bring a new idea to higher ups? You hear reasons why it won’t work. People often defend the status quo, even though the present is dissatisfying. Objections: Objections express… Continue reading

How to be the Leader who Gets Novices to Step Up

Challenge people to do things they never thought they could do. #1. Relationship: Caring relationship is the environment of growth. Find things to like about the people around you. Don’t let dissatisfaction with… Continue reading

How to Build the Future by Asking Four Forward-Facing Questions

Frustration with teams and organizations is the result of avoiding questions that many leaders don’t dare to ask. Successful leaders ask forward-facing questions that define a future distinct from the past. 4 backward-facing questions: What’s… Continue reading

5 Ways to Become More Enabling and Less Controlling

Controlling-leaders end up with compliant teams. Most leaders have control issues. On a scale of 1 to 10, how controlling are you? Just go with your gut. Suppose you’re an 8 on the controlling-leader-scale.… Continue reading