A Personal Confession

Image source At lunch, I told my wife I thought I’d clean my office before working on “the book.” She laughed hysterically. She laughed so much that I started laughing too. When she… Continue reading

When Projects Fail

We had a project fail. Let it sting. Soothing pain is for babies, not big boys and girls. Team members who don’t care about losing are losers. Don’t sooth discomfort by minimizing failure,… Continue reading

The End of Gossip

Image source Leadership is relational. Plans and programs shrivel compared to the relationships you create, nurture, or tolerate. Organizations are only as strong as the relationships that hold them together. Gossip weakens and… Continue reading

Why Encouragement Fails – What to Do About It

He quietly explained, “Tell me my work matters.” We were in the living room discussing his role in our organization, when he said, “Sometimes I get discouraged.” I asked, “How would you like… Continue reading

The Seven Powers of Words

Complaining says stop or improve, but doesn’t improve anything. Encouraging points to behaviors or attitudes to continue, but doesn’t continue anything. The danger of talking is it feels like doing. The biggest waste… Continue reading

16 Questions that Establish Maximum Impact

“Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” Attributed to Albert Einstein Effective… Continue reading