Tag Archive: Complaints

How to Rise Above Fault Finding and Energize Your Team

You don’t think of yourself as a fault-finder, but what if you track your thoughts and language for an hour? What’s your attitude about others right now? Yourself? Fault-finders build insecure teams. You’re… Continue reading

How to be Dissatisfied Like a Leader

“Satisfaction is death.” George Bernard Shaw The only people more dissatisfied than leaders are artists, pubescent teens, and curmudgeons. “Show me a thoroughly satisfied man and I will show you a failure.” Thomas… Continue reading

How to Deal with Monkey Throwers and Other Irritants

The people who take you further may irritate you the most. Conformists provide steady progress. Contrarians, complainers, and irritants innovate.  Complaints: People who want change tend to complain. But some complaints come from… Continue reading

The 4 Hidden Agendas Concealed in Complaints

The “make it go away” fairy doesn’t exist. Ignored complaints fester. Uncover the real dissatisfaction before solving complaints. The 4 hidden agendas concealed in complaints: “You should have ….” You caused the problem… Continue reading

7 Questions that Confront Paralysis

The status quo makes sense to the fearful. The nobility of leadership is taking action for the good of others. Successful leaders fight through cluttered thinking and excuse-making to find reasonable action. It… Continue reading

When “But” Makes you a Sphincter-Leader

Sphincter-leaders unwittingly throw cold water on enthusiasm. A happy employee catches you in the hall. “Project ‘A’ is going well,” they report. It’s obvious they feel good. You’re a sphincter-leader when you say,… Continue reading