Tag Archive: organizations

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Employees and Customers Aren’t First

One of two business philosophies dominate organizations today, “customers first” or “employees first.” Both are useful. Neither reflect reality. Employees first: Vineet Nayar, CEO of HCL Technologies, Ltd., is committed to employees first.… Continue reading →

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How to Break the Conspiracy of Silence

The organization was under scrutiny from regulators and the media. That’s a big deal when you have over 15,000 employees. The conspiracy of silence had come home to roost. To make matters worse,… Continue reading →