Ugly Efficiency: Discover the Secret Power of Beauty
The benefit of beauty is joy.
Utility—by itself—is ugly. When you add beauty to efficiency, you build human organizations.
Ugly organizations are effective, efficient, and joyless.
Let yourself be joyful.
Joy is hard when:
- Achievement is everything.
- Problems are the center of attention.
- Perfectionism beats you down.
- Entitlement governs your attitude.
- Concern over unhappiness is everywhere.
Joy List:
Make a joy list. What aspects of work bring you joy? Things that delight are beautiful. There is no energy in bleak organizations.
What’s on your joy list…
- Achievement.
- Relationships.
- Learning.
- Reaching milestones.
When you brag about work, you’re talking about beauty.
The Beauty List:
#1. A morning without email.
Designate one morning a week as no-email morning. Tell the team to turn off email. All communication is by phone. No Zoom either. If you use Zoom, turn off the camera.
#2. Outlaw gray.
Add color to your workplace.
#3. Treat people like dogs.
Sometimes I wish I were a dog. When you come home, you spend a few minutes with your dog. You scratch her behind the ears. You say playful things.
How can you treat people like dogs at work?
#4. Add plants.
Green is good.
#5. Play music.
People should hear “I Can’t Get No Satisfaction” when they walk into meetings. If not that, play some classic rock like “We Will Rock You.”

#6. Surprise.
A little variety refreshes the spirit. Too much change causes stress.
- End meetings early.
- Have food.
- Take the chairs and table out of the room. Movement is good.
- Give 5 minutes for a team member to share an efficiency tip.
- Begin with good news.
#7. Think about people.
You’re an ugly leader if all you think about is getting stuff done.
How can you do something beautiful today?
What forms of ugly could be eliminated at work?
Dig deeper:
The Destruction of Potential and Joy
7 Ways to Be a Happy Leader Today





What a liberating thought…to think we can have “JOY” in our workplace…tremendous kudos for the insight and the “JOY” in considering such.
Dan, in the midst of a millions demands, your message today brought me JOY!
May I please share this joyful message with my colleagues to pass on the smiles and feeling like I do when I love on my dog, Rosie. (the heart smiles)
I love this and want to bring more of this to my team. I don’t have many in person meetings, but love the idea of playing some music to set the tone!
During the summer holiday, as a volunteer teacher for creativity bootcamp , I taught kids to use mindmapping. We made the joy list using mind map : )