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How to Lead Successfully in a Global Environment

It’s impossible to over-communicate when teams are far away from each other.

There’s a new book giveaway on this post.

Culture Shock: The Most Important Habit of a Great Manager

Peter Drucker said, “The purpose of business is to create and keep a customer.” Organizational culture is the way we treat each other while we do the work. Should you build a culture… Continue reading

The Empathy Advantage: 7 Reasons Empathy Matters in the Real World

The empathy advantage:

Retention and engagement.
Customer service.
Collaboration.
Crisis management.

More…

Dear Dan: What Questions Should I Ask My CEO

Dear Dan, I have a new position within our company. Now I report directly to the CEO. What questions should I ask during our first meeting? Sincerely, Bob Dear Bob, Congratulations on earning… Continue reading

The 7 Powers of Questions

I’ve heard lots of questions over the years. Some were small. Others brilliant. Some reflected sincere but dead-end pursuits. Smart people ask short-sighted questions when they focus on the wrong things. “What should… Continue reading

3 Kinds of Leadership for 3 Kinds of Innovation

I’m delighted to host another important book giveaway.

Do you know the three kinds of innovation and three factors for leadership success in each?