Author Archive

Self-Deception: Feeling Right and Being Wrong

You can feel completely right and be absolutely wrong. Unnerving isn’t it? Self-deception is most likely when: #1. Entrenched ideas are challenged. Your mind is closed about things you’re certain about. Imagine the… Continue reading →

4 Ways to Tame the Stress Monster

Stress isn’t a germ you catch from an uncovered sneeze. Stress isn’t a thing. Scientists examine the results of stress, but they can’t examine stress itself. Stress is a monster that rises inside… Continue reading →

5 Things Great Leaders Don’t Do

One short outburst produces surprising turbulence and distrust. A small offense causes disproportionate harm. Advantage: Because bad is stronger than good, you gain disproportionate advantage when you eliminate bad. Eliminate language that holds… Continue reading →

5 Ways to Deal with Tommy Touchhole

A touchhole is the small hole in early firearms through which the charge is ignited. Tommy Touchhole reacts to slight offenses with inordinate intensity. Insignificant issues have disproportionate impact on touchy people. You… Continue reading →

How to Deal with Buffy Blasthole

Buffy Blasthole’s motto is Express Yourself. She runs around telling everyone what she thinks regardless of harm or turbulence. Ms. Blasthole blows up relationships, derails meetings, and creates havoc because she disregards the… Continue reading →

How to Deal with Toxic Complainers: Bobby Black-Hole

The Rolling Stones sang, “You can’t always get what you want.” You can’t always choose the people you work with either. But when you have a choice, avoid relationships with toxic complainers. Danger:… Continue reading →