Category Archive: Book Notes

Why The Key to Leadership is Listening—and How to Do It Better

NEW BOOK GIVEAWAY! 20 copies available! Leave a comment on this guest post by John Eades to become eligible for one of 20 complimentary copies of his book, Building the Best: 8 Proven… Continue reading

5 Principles that Expand and Sustain Your Leadership

Success includes good fortune. But HBR author Amy Jen Su believes long-term success goes beyond luck and includes five practical principles. Purpose. Process. People. Presence. Peace. She explained her ideas in our recent… Continue reading

How to Make the Most of a Trip to the Restroom

I laughed at the simplicity and effectiveness of Melanie Katzman’s strategy for creating and strengthening connection. Even introverts go to the restroom. “People are collecting followers and likes, and not relationships. And they’re… Continue reading

Outward Bound Lessons to Live a Life of Leadership

NEW BOOK GIVEAWAY! 20 copies available! Leave a comment on this guest post by Mark Michaux Brown to become eligible for one of 20 complimentary copies of his book, “Outward Bound Lessons To… Continue reading

The 10 Laws of Trust from the Chairman of Jet Blue

(This post is based on my conversation with Joel Peterson.) Every leader learns that success requires trusting others. “I believe in trusting. Trust begets trust.” Mahatma Gandhi A trust-lesson from Joel Peterson, the… Continue reading

4 Ways to Build Capacity in Yourself and Others

In 2015, I started sending an email every Friday to our employees. I focused on the concept of inspiration and self-improvement. I thought my Friday emails would be skimmed, or even ignored. To… Continue reading