Parents say, “If I’ve told you once, I’ve told you a thousand times.” Frustrated leaders ask, “How many times have we talked about this?” Talking isn’t working when: Problems persist. You have the… Continue reading
Dear Dan, This is my 10th year working at the same place. When is it time to leave a job? How will I know if I should stay or go? I don’t want… Continue reading
I don’t remember wanting a horse, but one day a white gelding showed up for me to try out. Like some people I know, he loved going fast. Once he got up to… Continue reading
We have a bizarre capacity to pedal faster when something isn’t working. We think if we try harder the problem will magically disappear. Trying harder works for people who aren’t really trying. More… Continue reading
If everyone likes it, why bother? Change is never enjoyed by everyone. Leaders think too much about ‘what’ and not enough about ‘how’ when making change. Failure: John Kotter suggests 8 reasons transformation… Continue reading
Things typically get worse before they get better. That’s not pessimism. It’s reality. What happens when you ‘improve’ a practice or procedure at work? Productivity goes down. Frustration goes up. It takes time… Continue reading
