Category Archive: Change

How to Navigate Collisions Between Leaders and Managers

Leaders change things. Managers stabilize things. Stagnant organizations need leadership. Chaotic organizations need management. Tension: Tension between change agents and stabilizers is inevitable, dynamic, potentially dangerous, and often useful. Ask people who love… Continue reading

The Magic Statement that Gives Purpose to Whining

You hate conversations that circle the drain. You’re impatient to make things better and move the agenda forward. You don’t have time for whining. The challenge is whiners care. Some deliver great results… Continue reading

Dear Dan: Can You Say More About the Ungrateful List

Dear Dan, Can you say more about the “I’m ungrateful list” – what might be on it and how to use it? I want to know more! Irene (I used the term “Ungrateful… Continue reading

Talent Shows – Passion and Incompetence

Have you watched a talent show on TV when an incompetent contestant auditioned? Just because they’re passionate to sing doesn’t mean they can sing on key. The danger of passion is the illusion… Continue reading

The Complete List for Getting Buy-In From Senior Leadership

Senior leaders have authority to authorize action and provide resources. You’ll go further with buy-in from higher-ups. The complete list for getting buy-in from senior leadership: #1. Rash requests don’t impress. Don’t rush… Continue reading

The Principle of the Skunk: Where Change Really Begins

Dissatisfaction, not dreams, is the first step toward change.  Success that’s waiting over the mountain isn’t worth the climb when the valley feels fine. But, don’t beat people with the stick of dissatisfaction. The… Continue reading