Category Archive: Change

How to Stop Defending What isn’t Working

We have the astonishing capacity to vigorously defend what isn’t working. When this happens, we eventually blame others for nagging issues. After all, someone has to be responsible for these frustrations. Four steps on… Continue reading

Why Old Dogs Don’t Learn New Tricks

“The chief object of education is not to learn things but to unlearn things.” G.K. Chesterton You can’t teach old dogs new tricks because unlearning is like breaking concrete with a toothpick. We… Continue reading

How to Build the Future by Asking Four Forward-Facing Questions

Frustration with teams and organizations is the result of avoiding questions that many leaders don’t dare to ask. Successful leaders ask forward-facing questions that define a future distinct from the past. 4 backward-facing questions: What’s… Continue reading

How to Move From Don’t-Want to Do-Want Leadership

Most people walk around with a big don’t-want inside. When I ask people what they want, they inevitably tell me what they don’t want. Don’t-want leadership: Frustration and pain point the way for… Continue reading

How to Break Free From ‘Establishment-Thinking’ and Win Like a Startup

‘Establishment-thinking’ slows leaders and organizations to a safe crawl.   What would you do if you were just starting your business? Love your customers like you just won them. Don’t take long-term relationships… Continue reading

4 Steps on the Path to the Highest Good

Change may begin with declaration, but change efforts sputter until leaders change their own behaviors. 4 steps on the path to the highest good: #1. Paint a picture of the medium-term highest good.… Continue reading