Category Archive: Coaching

Why You Should Put Your Feet On Your Desk

Formal conversations promote guarded fakery and artificial relationships. Team members put on their professional faces. Recently, a team member explained how a business owner made it safe to connect. Feet on the desk:… Continue reading

One Leader’s Surprising Experience with One-on-Ones

One of my coaching clients is developing his skill at holding one-on-ones with his management team. He’s learning you don’t have to choose between strong relationships and great results.  Strong relationships fuel great… Continue reading

What’s the Bravest Thing You Could Do Today

Yesterday I asked a question I’ve never asked a client before. “What’s the bravest thing you could do today?” His thinking shifted. His eyes went first to the ceiling and then around the… Continue reading

The Puzzle without the Cover

Leading is like working on a puzzle without the cover. In turbulent times, throw three puzzles in the same pile. In crisis, hide the edges. Certainty about the future is illusion. At best,… Continue reading

Don’t Say, “It’s Not That Bad,” to Someone Who Thinks it’s Bad

Don’t say, “It’s not that bad,” to someone who thinks it’s bad.   You’re right: When team members say, “Things are bad,” say, “You know, you’re right.” And then ask, What’s bad about… Continue reading

How to Confront Excuse Makers

Excuses are an attempt to lower expectations. Excuse makers are explaining why you should accept lackluster performance. It’s dangerous, degrading, and demoralizing. Excuse makers don’t want you to expect too much from them.… Continue reading