Are complainers potential leaders? Listen closely to their complaints; learn from their techniques. Seeing problems is the beginning of leadership; circling problems ends leadership. Some see problems and complain; leaders see problems and seek solutions.… Continue reading
I felt like a kid in a candy story when, after the first ring, Jim Kouzes, co-author of The Leadership Challenge, picked up the phone and said, “It’s Jim.” Four years ago, by… Continue reading
Destructive critics claim the moral high ground but their message is simple, do what I want. They pretend they want what’s best for others while they pursue what’s best for them. Constructive critics… Continue reading
Receiving criticism indicates you’re doing something. Get used to it. Armchair quarterbacks carry the burden of knowing what should have been done. Armchair quarterbacks know what you should have done and how you… Continue reading
This question arrived from a reader: “My boss says I need to get better at taking criticism.” Confidence when criticized: Confidence is a product of knowing what to do next. Close your eyes… Continue reading
***** When someone asks how they did. I realize I haven’t done well at giving feedback. I’ve been passive not active. I’ve never heard high-performers say, “I get too much feedback.” They crave… Continue reading
