Children develop leading-up skills at an early age. Most of them teach us things we shouldn’t do. Leading-up from a two-year-old’s perspective: Bargaining. “I’ll be good.” A two-year-old uses good performance as a… Continue reading
Imagine you just met Wilma at a party. You’re shaking hands when she says, “I’m Wilma. I’m the CEO of Widgets Across America.” Choose to build trust rather than create distance. Connect… Continue reading
Obsession with others is avoidance. I have many conversations with leaders. Sometimes those conversations begin by talking about disappointment in teammates or higher ups. It’s necessary to talk through frustrations. But conversations can’t… Continue reading
Leaders get frustrated with the people they serve. You hear them grumble, “What’s wrong with people?” It happens in the business world, education, church world, and governments as well. Dissatisfaction – apart from… Continue reading
Leaders who can’t say no are spread thin and overwhelmed. Pleasers can’t say no. Ultimately everyone is unhappy. Southwest Airlines achieved success by saying no to traditional expectations like reserved seats, baggage transfer,… Continue reading
Great results require meaningful commitments. A commitment is saying NO many times in service to a meaningful YES. The truth about MAYBE: I hate MAYBE. Just say yes or no! Maybe is worse… Continue reading
