Category Archive: Taking others higher

How to Stop Writing so Many Policies

Fear drives excessive policy-making. But policies don’t ignite passion. Excessive policy-making hobbles employees and hinders organizations. Policies are written for protection and often explain what shouldn’t or can’t be done.  Remarkable organizations are… Continue reading

The CEO of PayPal on Giving Credit

“This idea of the power of giving credit to others — as opposed to your own individual accomplishment — has shaped my entire career. Most people don’t really think about that. They mostly… Continue reading

Exclude the “But”

Ask some leaders to describe the last time they said, “Thank you,” and you’ll hear crickets or excuses. “They know I appreciate their work.” “I don’t want people to feel they’ve arrived.” “I… Continue reading

Treat People as They Are – Not as You Are

It’s frustrating to expect people to be like you when they are like them. Understanding and accepting people is leadership’s missed opportunity. Don’t be so busy with goals and plans that you forget… Continue reading

5 Steps to Becoming a Bosshole

You’re a bosshole if the bar is high and you kick people when they fall short. High expectation apart from kindness is cruel. Bossholes kick people when they’re down. 5 steps to becoming… Continue reading

Successful Leaders Understand the Power of Commitments

Performance is like pushing a rope apart from shared commitments. Managers often ask, “How can I get people to do what I want them to do?” The answer is people do what THEY… Continue reading