Solution Saturday: How to Earn Respect

Dear Dan, I need help! I am the new manager to a team of experienced professionals. How do I earn their respect? Sincerely, New Manager Dear New, Congratulations on being selected to manage… Continue reading

A New Question That Invites a Story

During a listening exercise, a young woman asked a question I’ve never asked. I led a group on a listening exercise. The instructions were simple. Listen to ask a question. She asked, “How… Continue reading

5 Ways to Lead with a Big Heart

I’ve always admired leaders who handle heavy responsibility with heart. Some leaders put on masks and lose themselves to the expectation of others. But leaders with heart bear the load of responsibility with… Continue reading

5 Essentials of Culture Building

The most important thing about us is the way we treat each other while we do the work. Organizational culture is simply the way people consistently treat each other. (This post is based… Continue reading

The Stories We Tell Ourselves

People judge you by the story they tell themselves about you. The most powerful words we hear are the stories we tell to ourselves. Potential stories: Normally I greet people warmly, with a… Continue reading

3 Ways to Shift Your Thinking Before You Implode

Hardening of the thought process happens when established ways of thinking dominate conversations about change. Thinking shifts when you admit: “It’s not working.” “Working harder won’t work.” Thinking needs to shift when: A… Continue reading