How to Show Up During Emotional Turmoil

Stressful times create emotional turmoil. Emotional conflict on the team always hurts and often harms. Leadership includes managing emotion, both your own and others’. How to Show Up During Emotional Turmoil: #1. Always… Continue reading

How to Minimize the Damage of One Bad Apple

Adding one bad apple to a team has 4X as much negative impact on a team’s performance as adding good apples. (The Power of Bad) The Big Five Personality Traits: #1. Openness to… Continue reading

Self-Deception: Feeling Right and Being Wrong

You can feel completely right and be absolutely wrong. Unnerving isn’t it? Self-deception is most likely when: #1. Entrenched ideas are challenged. Your mind is closed about things you’re certain about. Imagine the… Continue reading

4 Ways to Tame the Stress Monster

Stress isn’t a germ you catch from an uncovered sneeze. Stress isn’t a thing. Scientists examine the results of stress, but they can’t examine stress itself. Stress is a monster that rises inside… Continue reading

5 Things Great Leaders Don’t Do

One short outburst produces surprising turbulence and distrust. A small offense causes disproportionate harm. Advantage: Because bad is stronger than good, you gain disproportionate advantage when you eliminate bad. Eliminate language that holds… Continue reading

5 Ways to Deal with Tommy Touchhole

A touchhole is the small hole in early firearms through which the charge is ignited. Tommy Touchhole reacts to slight offenses with inordinate intensity. Insignificant issues have disproportionate impact on touchy people. You… Continue reading