Search Results for: Gentle

How to Interrupt Others and Get to the Point

You wouldn’t be polite to someone who reached into your pocket to steal your credit cards. Don’t be polite with people who persistently steal your time by talking on and on. Common rules… Continue reading

The Three-Legged Stool of Effective Performance Conversations

If half-truths are lies, being nice makes us liars. The need to be nice is about: Preventing offense. Keeping the peace. Protecting status. Being liked. Being too nice often includes shading the truth. Too nice:… Continue reading

Be Respected While Making Unpopular Decisions

Indecisive leaders drive people crazy. “My boss won’t make a decision!” But, unpopular decisions have negative backlash. “The boss doesn’t care what I think.” It’s “Solution Saturday,” Richard suggest we discuss: “Doing unpopular… Continue reading

10 Ways to Build Success in 2015

Successful leaders: Over-respond to courage when you see it in others. Bold screw ups are better than timid success. Spend 20% of your time acknowledging problems and 80% creating solutions. The 80/20 ratio is usually… Continue reading

A Pound of Bad Outweighs a Ton of Good

Developing goodness is war. The grueling truth of leadership is good doesn’t overcome bad. Be gentle 80% of the time and gruff the other 20% and what are you? Gruff! The same is… Continue reading

What if the Monsters are “Real”

Monsters lurked under the bed and crouched in the closet when our boys were young. I heard the boys stirring through the door we left ajar. Peeking in, I asked, “What’s wrong?” “There’s… Continue reading