The gap between your aspirational-self and your actual-self means pretending is part of the journey. But pretending in the wrong way damages your future. Beneficial pretending begins with your values. It builds your… Continue reading
Ego sees others but not itself. Egoless is a silly myth. Ego serves leaders well when self-interest drives service. But ego has a dark side. You have an ego problem if: Fault-finding comes… Continue reading
Pushovers prolong helplessness, failure, and mediocrity. But accountability with compassion fuels boldness, growth, and productivity. You demonstrate respect for people when you hold them accountable. Accountability says behaviors matter. Who wants to live… Continue reading
A leader explained, “One reason I’ve been successful this year is I’ve been wrong a lot.” One of the best ways to expand your leadership is by be wrong publicly. When was the… Continue reading
“What ultimately constrains the performance of your organization is not its business model, nor its operating model, but its management model.” (The Future of Management, Gary Hamel) Factors of organizational success: Jim Collins… Continue reading
The hotel staff didn’t complain but they were visibly upset. What happened next is a lesson in choosing your failures. A lousy customer: A guest at a nearby table insulted the staff. Even… Continue reading
