How to use Anxiety as a Decision-Making Tool

A little anxiety keeps you on your toes. Unease makes you alert and helps you bring your best to challenges and opportunities. Unanswered anxiety spirals out of control. One fear cascades into another.… Continue reading

Solution Saturday: Beware the Danglers

Dear Dan, I am a coordinator for two regional directors. There was a shared manager but two weeks into my employment, the manager was fired and I was given more of the responsibilities… Continue reading

How Curiosity Leads You Astray and What to do When it Does

Not all questions express genuine curiosity. #1. Curiosity as resistance: Perfectly intelligent people feign ignorance as an act of subversive resistance. “When I don’t want to do something, I ask my boss lots… Continue reading

The Magic Statement that Gives Purpose to Whining

You hate conversations that circle the drain. You’re impatient to make things better and move the agenda forward. You don’t have time for whining. The challenge is whiners care. Some deliver great results… Continue reading

Exclude the “But”

Ask some leaders to describe the last time they said, “Thank you,” and you’ll hear crickets or excuses. “They know I appreciate their work.” “I don’t want people to feel they’ve arrived.” “I… Continue reading

Top Ten Reasons Leaders Ignore Feedback

When YOU give others feedback, it’s brilliant, caring, and helpful. When THEY give you feedback, it’s irrelevant, uncaring, and unhelpful. It’s interesting that your feedback is right, but their feedback is off base. … Continue reading