Solution Saturday: Beware the Danglers
Dear Dan, I am a coordinator for two regional directors. There was a shared manager but two weeks into my employment, the manager was fired and I was given more of the responsibilities… Continue reading
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How Curiosity Leads You Astray and What to do When it Does
Not all questions express genuine curiosity. #1. Curiosity as resistance: Perfectly intelligent people feign ignorance as an act of subversive resistance. “When I don’t want to do something, I ask my boss lots… Continue reading
The Magic Statement that Gives Purpose to Whining
You hate conversations that circle the drain. You’re impatient to make things better and move the agenda forward. You don’t have time for whining. The challenge is whiners care. Some deliver great results… Continue reading
Exclude the “But”
Ask some leaders to describe the last time they said, “Thank you,” and you’ll hear crickets or excuses. “They know I appreciate their work.” “I don’t want people to feel they’ve arrived.” “I… Continue reading
Top Ten Reasons Leaders Ignore Feedback
When YOU give others feedback, it’s brilliant, caring, and helpful. When THEY give you feedback, it’s irrelevant, uncaring, and unhelpful. It’s interesting that your feedback is right, but their feedback is off base. … Continue reading
How to Bare Your Neck Like a Leader
People build walls of self-protection because they are afraid. “… if you are humble, if you make people realize that you are no threat to them, then they will embrace you.” Nelson Mandela… Continue reading