A Closed Heart Can’t Be Led
A closed heart can’t be led. Anything you do or say that gives permission for people to open their hearts enhances your leadership. Feeling understood: Words that help people feel understood are more… Continue reading
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One Foolish Conversation And Three Keys to Skillful Conversation
One foolish conversation can pollute an entire team. If we understood the pervasive power of conversations, we’d open our mouths with greater care. We’ve all tried to make things better, only to make… Continue reading
You Judge Others by the Stories You Tell Yourself About Them
The story you tell yourself feels true even when it’s false. We all judge. You help people be themselves when you judge them by who they are, not the story in your head.… Continue reading
A Getting It Wrong Plan
I came across a pony-tailed biker-type guy with a long scruffy beard in a cigar shop. He was a retired union pipefitter that had traveled the country welding pipes in nuclear power plants.… Continue reading
Who to Encourage and Who to Kick in the Pants
Experienced leaders benefit most from tough feedback, as long as they’re committed to growth. Novices need encouraging feedback. Negative feedback: Suppose you’ve been working on running great meetings for years and you’re committed… Continue reading
Dear Dan: How Can I Shut My Trap
Dear Dan, I lead a team of high capacity leaders and we all serve a recovering benevolent dictator, who himself is a dynamic catalyst and the reason for our organization’s growth. Anyway, I… Continue reading