Slapped at the Hotel Front Desk
The elusiveness of humility slapped me in the face while I stood at the hotel’s front desk this morning. I left my key in the room. I’ve done it so often that I’m… Continue reading
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The Four Children of Humility
Let’s be honest. You don’t need to be humble to earn money, position, power, even admiration. Arrogant leaders “succeed”. Think of Donald Trump, Kanye West, and Kim Kardashian. (I Googled “arrogant celebrities.) Some… Continue reading
3 Ways to Make the Most of Difficult Feedback
New Book giveaway!! 20 complimentary copies available. Leave a comment on this guest post by Alex Vorobieff to become eligible to win one of TWENTY complimentary copies of “Transform Your Company: Escape Frustration, Align… Continue reading
How to Respond to an Angry Employee
Don’t ad lib when emotion is high. Prepare yourself to respond to an angry employee. Develop a plan. How to respond to an angry employee: #1. Emotion comes first. Diffuse hot emotion before solving tough… Continue reading
Dear Dan: An Employee Yelled at Me
Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading
If Your Face Was on Money
Imagine having your face on money while you’re still alive. That’s what happened to Sir Edmund Hillary many years after being the first man along with his Sherpa Tenzin Norgay to reach the… Continue reading