How to Help Cautious Decision-Makers Make Commitments

Great results require meaningful commitments. A commitment is saying NO many times in service to a meaningful YES. The truth about MAYBE: I hate MAYBE. Just say yes or no! Maybe is worse… Continue reading

If You Don’t Know How to Make Work Fun

I’ll never forget the day my wife said our family was more peaceful without me. The kids were still home and I was always upset about something. Tragically, life was better without me.… Continue reading

How to Say No Like a Leader

Tony Blair said, “The art of leadership is saying no, not saying yes.” Warren Buffett’s success is attributed to saying no to a thousand deals in order to say yes to a few… Continue reading

Talented People Have an Annoying Side

“I like long walks, especially when they are taken by people who annoy me.” Noel Coward, English Playright Three reasons talent becomes annoying: #1. They’re too much of something. People should be like… Continue reading

How to Practice Ethical Buttering Up

Butter is the reason we eat popcorn. Broccoli is intolerable without butter. In our house we put butter on peanut butter sandwiches.  Everything’s better with butter. (Except watermelon.) Buttering up: Buttering up is… Continue reading

How Responding to Compliments Changes People

Overreacting to a compliment is self-absorbed arrogance. Some people gush and say, “Oh it’s nothing,” while explaining at the same time how amazing they are. Then there are the verbose self-deprecating denials at… Continue reading