The Real Work of Leaders Happens on the Balcony

Personal note: Dear Reader, This post published at 7:30 a.m. EST. While standing in line to board a plane, my editor told me I needed an apostrophe on one of the words. When… Continue reading

The Music of Day-to-Day Leadership

If you want to be a better leader, choose better words.   Power of words: People determine if you are positive or negative, backward-looking or forward-focused, follower or leader, weak or powerful by… Continue reading

7 Ways to Take Responsibility for Team Success

The simplest definition of ‘leader’ is someone with followers. But how can you be worthy of being followed? “Leadership is a matter of how to be, not how to do.” Frances Hesselbein “Becoming… Continue reading

37% of Managers Don’t Give Positive Feedback – How to Stop Complaining

It’s easier to complain than take responsibility to make something better. One morning, not long ago, I set out to NOT complain for a day. That morning at 7:00 a.m I met a… Continue reading

Special Assistant to The Secretary of Corrections Explains How to Support Leaders

Secretary John Wetzel leads the Department of Corrections for the State of Pennsylvania. It’s an organization with a $2.6 billion budget and 18,000 employees. This post reflects my conversation with Deb Sahd, John’s… Continue reading

Three Types of Complainers – Which One Are You

I wonder if you pat yourself on the back because you don’t voice all your complaints. Withholding complaints doesn’t make you a positive leader. Fun: Complaining is fun at least for awhile. Traffic… Continue reading