You just received feedback that made you mad. You feel attacked, misjudged, and underappreciated. The person who gave you feedback is obviously an idiot. You begin typing your resignation email. Before you hit… Continue reading
Powerful feedback often feels wrong. I looked at them – they looked at me: During a recent conversation, a leader shared some surprising feedback he’d received. He was having lunch with several team… Continue reading
It seems like you serve others while others serve themselves. You stay late; others go home on time. You adapt; others make demands. You work to resolve conflict; others clash over trivialities. You… Continue reading
Full disclosure: This post is an excuse to show our youngest granddaughter with the screaming monkey. Audiences love “Who’s got the monkey” stories. The idea is based on a 1974 HBR article by… Continue reading
Repetition isn’t the path to improvement, unless you persistently work to improve. The only way to improve is to focus on improvement. Experience turns to mediocrity when: You can’t explain what you’re… Continue reading
