Solution Saturday: Tired of Beating a Dead Horse

Dear Dan, I am frequently frustrated with poor communication and lack of follow up in communication that I initiate with leaders and team members. I offer solutions and offer an open invitation to… Continue reading

How to Develop the 3 Most Neglected Leadership Qualities

The three most neglected leadership qualities are kind candor, courageous transparency, and forward-facing curiosity. You might be good at one, but very few excel at all three. Marginalizing the essentials: Accepted leadership behaviors… Continue reading

7 Powerful Performance Conversation Starters

Have performance conversations so frequently that they feel natural. Repetition builds confidence and culture. Cheer, clap, and pat: If you wait until something goes wrong to give positive feedback, it’s too late. I’m… Continue reading

A Young Leader Receives a Sh*t Sandwich

Incompetent leaders only have performance conversations when someone screws up. Things get worse when inept leaders finally have performance conversations. Michael Lapointe reminded me that incompetent leaders suck at performance conversations. (Michael left a… Continue reading

How to Make Negative Feedback a Positive Thing

Someone said something to you that transformed the way you saw yourself. It felt like a punch in the gut. It challenged assumptions you held about yourself. It confronted disappointing performance you hadn’t… Continue reading

4 Neglected Essentials of Engagement they didn’t Teach you in School

Engagement is freely given. Forced engagement is coercion or intimidation. Four neglected essentials of engagement: #1. Model the way. Pull with others, if you expect them to pull with you. Practice engagement if… Continue reading