If you aren’t hearing complaints from employees: People are lying. Culture is broken. Fear blocks honesty. Things are worse than you think. Tension bubbles under the surface until it erupts, for leaders who… Continue reading
Foolish leaders believe pointing out what went wrong inspires people to do better. You can’t condemn and inspire at the same time. Discerning leaders hunt for things that are going right. Condemning leaders point out what… Continue reading
Forget leading if no one’s listening. The right to be heard is earned. After a recent presentation, I was asked, “How do I deal with someone who isn’t listening to me?” 12 ways… Continue reading
You’re a black hole, if all you think about is what you need from others. Great leaders give more than they take. 4 things that drain people: Expectation without appreciation. You aren’t thankful… Continue reading
Cows, like people, are creatures of habit. Dairy cows wear paths in fields from walking the same route to the barn, day after day. If you move the gate, they’ll walk to where… Continue reading
Don’t say calm down. Capitalize on frustration. Frustration is energy. Energized toddlers fall down kicking and screaming, when they can’t have candy before breakfast. The message of frustration? Give me what I want.… Continue reading
