You’re a black hole when all you think about is what you need from others.
Energize tired people by pouring fuel into their cup.
Meaning kindles energy. People hate meaningless work.
Know what matters.
Explain what matters.
Reward what matters.
Repeat what matters.
Energizing people is the heart of successful leadership.
Fools leave trust-building to chance.
Trust impacts response. People protect themselves from untrustworthy leaders.
Untrustworthy leaders are perceived as self-serving.
Employees in high trust environments are 50% more productive and twice as energized.
You build trust or you bust!
Discover 3 simple questions leaders must ask to elevate their leadership.
Things are worse than you fear if you aren’t hearing complaints. People are lying. Culture is broke: fear blocks honesty. Or people are disengaged.
Tension bubbles below the surface when leaders aren’t hearing employee complaints.
Employee complaints indicate people care about something.
How to respond to employee complaints?
The right to be heard is earned. Forget leading when no one is listening.
You earn the right to be heard with your ears.
You earn the right to be heard by saying something worth hearing.
Gain a reputation for wisdom. Here’s how…
My bride mentioned that I don’t rinse the sink after I wash my teeth. You’d be surprised how much debris accumulates in the teeth while eating breakfast.
I’m negligent with a good heart. It’s not malice. It’s neglect.
Here are some lessons from a dirty sink.
Can you be thankful a bird crapped on your keyboard?
Sometimes gratitude takes a little creativity.
