When Projects Fail
We had a project fail. Let it sting. Soothing pain is for babies, not big boys and girls. Team members who don’t care about losing are losers. Don’t sooth discomfort by minimizing failure,… Continue reading
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The End of Gossip
Image source Leadership is relational. Plans and programs shrivel compared to the relationships you create, nurture, or tolerate. Organizations are only as strong as the relationships that hold them together. Gossip weakens and… Continue reading
Why Encouragement Fails – What to Do About It
He quietly explained, “Tell me my work matters.” We were in the living room discussing his role in our organization, when he said, “Sometimes I get discouraged.” I asked, “How would you like… Continue reading
The Seven Powers of Words
Complaining says stop or improve, but doesn’t improve anything. Encouraging points to behaviors or attitudes to continue, but doesn’t continue anything. The danger of talking is it feels like doing. The biggest waste… Continue reading
16 Questions that Establish Maximum Impact
“Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” Attributed to Albert Einstein Effective… Continue reading
The Problem of Potential Problems
Alarmists are irritating. They push the panic button at the first hint of smoke. They see what might go wrong and yell fire. While you’re dealing with “real” issues, they’re dealing with things… Continue reading