A recent conversation with a healthcare executive reminded me that Jack Welch’s management rule of 20-70-10 inevitably increases turnover. 20% of your employees – top performers – are highly rewarded. 70% are being… Continue reading
I’ve noticed an unsettling and revealing set of questions that my coach, Bob Hancox, asks. What’s most concerning for you? What makes this so important to you? What’s really at stake for… Continue reading
***** When someone asks how they did. I realize I haven’t done well at giving feedback. I’ve been passive not active. I’ve never heard high-performers say, “I get too much feedback.” They crave… Continue reading
Transition is the no-man’s-land of “in between” where old hangs on while new is not yet. But, nothing really works. Temptation: The temptation of transition is going back. The pain that drove you… Continue reading
Leaders are liars when they say they believe in developing others but don’t display patience. Patience is a gift of trust, humility, and confidence to those who aren’t there yet. Growth implies potential… Continue reading
***** Aspirin for aneurysms won’t help much. Poorly solved problems return and multiply when pain goes away. The good thing about pain is it motivates our search for solutions. The bad thing about… Continue reading
