The hardest situation is the one you don’t see coming.
You prepare for trains you see coming. Scheduled meetings. Client appointments. Performance issues.
The Blindside Express turns a manageable issue into a crisis.
Determine how to show up when the inevitable happens.
Here’s how…
A baby’s giggle, an insult, and being trusted with new responsibilities all have one thing in common. They’re triggers.
Frustration triggers me to talk louder. I choose to do the opposite. I ask questions and soften my tone. That’s my goal, at least.
Turn triggers into advantage.
You aren’t always proud of default responses. “When I feel on the spot,” a young leader said, “I freeze up. I don’t know what to do or say.” Image source Three defaults: Stress… Continue reading
Little Mary just knocked a glass of milk on the floor. That’s what two year old’s do. There’s a group of five leaders at the table. Bob waves the waiter over and says,… Continue reading
