Destructive critics claim the moral high ground but their message is simple, do what I want. They pretend they want what’s best for others while they pursue what’s best for them. Constructive critics… Continue reading
Receiving criticism indicates you’re doing something. Get used to it. Armchair quarterbacks carry the burden of knowing what should have been done. Armchair quarterbacks know what you should have done and how you… Continue reading
Pride is good. For example, “Have some pride” and “Take pride in your work.” Arrogant pride, however, represents the dark, blinding, deceptive underbelly of leadership. Arrogant pride drives leaders to gather in protective… Continue reading
Courageous leaders do more than listen to constructive dissent, they encourage it. Conflict, not comfortable collaboration, produces brilliance. Encouraging constructive dissent: Don’t answer first. Tell people you expect hard truths and practical answer.… Continue reading
Don’t expect people to automatically follow you because you have a leadership title. If you sign their pay check they may conform but won’t necessarily follow. Resistance isn’t always bad; it may reflect… Continue reading
During a client meeting, I suggested that a web application might solve their bottleneck. The Director of Operations leaned forward with interest. He hadn’t thought of that option. Then he slowly leaned back… Continue reading
