Author Archive

When to Give a Second Chance and When to Draw the Line

I give second chances reluctantly. I don’t want you on my team if you don’t work hard and bring your best. Drifters, excuse-makers, and blamers freak me out. They don’t deserve second chances.… Continue reading →

Why Humility Delivers More Results Than Arrogance

Arrogance holds you back. Humility propels you forward.   Courage and humility: You’d be wrong if you said humility is kin to fear. Courage is the willingness and ability to fail and try… Continue reading →

7 Ways to Find Your Breakthrough Moment

Breakthroughs are rare when you avoid where they happen. #1. Breakthroughs happen when you accept ignorance. You wouldn’t need a breakthrough if you already knew what to do. Ignorance is the hinge where… Continue reading →

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading →

7 Ways to Help Your Boss Be a Better Listener

Listening is the first step back from the abyss of lousy leadership. But what if your boss is a lousy listener? Listening leaders are better leaders. 7 Ways to Help Your Boss Be… Continue reading →

One Strategy to Pop the Cork on Stress

It’s great to have someone show interest in you. A friend, Richard Croad from New Zealand, just asked about highlights I have experienced over the last couple years. Lot’s of highlights come to mind.… Continue reading →